Q1: How long does the Mini audit process take?
The entire Mini process takes typically no longer than 48 hours.
Q2: Do we have to meet?
No. I will ask you a few questions in the purchase form, but that's all I need to know. In fact, it’s better if I have a completely unbiased impression of the site: a first-time user approach
Q3: Can I implement the changes myself, or can you do it for me?
Absolutely! Many clients hire me to implement the recommended changes, but you’re free to watch the video and make changes on your own or with your team.
Q4: What types of digital products do you audit?
I can audit websites, apps, and any other digital products. If it has a user interface, I can assess it.
Q5: Do you only audit sites/ products in English?
No! I am happy to audit in Spanish, Italian, and French. These are the languages I'm either bilingual or confident in. I don’t like to rely on Google translate to really understand the experience.
Q6: How do I know if this audit is right for my business?
This audit is ideal if you think your problem lies within your homepage/ landing page/ a given screen only. The fun thing is that it may uncover issues or opportunities that you hadn’t realised were there.
If you think you might need a more in-depth review of more than one page or journey, I have two other audit levels you can check out. This one can give you immediate wins though, and it’s a great way of testing the waters inexpensively if you haven’t worked with me before.
Q7: Will you share this audit online or with anyone else?
Absolutely not. This is strictly private and confidential – unless you want to use it as a case study, in which case I’ll probably ask you permission to do the same.
Q8: OK, I’m sold. However, I'd rather pay by bank transfer. Is this possible?
Of course! I can receive payment in (almost) any currency, so it will probably be a national bank transfer regardless of your location. Please send me an email Opens in new window with your company details and I’ll send you an invoice with your payment instructions. I will get started with the audit as soon as I receive proof of payment.