Q1: How long does the Midi audit process take?
The entire process typically takes 1-3 weeks, depending on when you’re able to schedule the meetings.
Q2: Can I implement the changes myself, or can you do it for me?
Absolutely! Many clients hire me to implement the recommended changes, but you’re free to take the report and make changes on your own or with your team.
Q3: What types of digital products do you audit?
I can audit websites, apps, and any other digital products. If it has a user interface, I can assess it.
Q4: Do you only audit sites/ products in English?
No! I am happy to audit in Spanish, Italian, and French. These are the languages I’m either bilingual or confident in. I don’t like to rely on Google translate to really understand the experience.
Q5: How do I know if the Midi audit is the right one for my business?
This audit sits right in the middle of the most thorough audit, the Maxi, and the quickest one, the Mini. The Maxi looks at the business as a whole, and goes into lot of detail, taking diversions during the walkthrough. The Mini only looks at one page, and what I can pinpoint in a max of 20 minutes. The Midi is ideal when you know that you have more than one page to look at, but you don't quite need me to look at the whole picture.
Q6: Will you share this audit online or with anyone else?
Absolutely not. This is strictly private and confidential – unless you want to use it as a case study, in which case I’ll probably ask you permission to do the same.
Q7: I’d still like to clarify a few things with you before I decide on which audit I should purchase. Can we have a meeting?
I'd be more than happy to discuss your needs with you, and direct you towards the best service for your company. Please send me an email Opens in new window ; alternatively, you can skip the email and book a meeting Opens in new window with me directly.
Q8: OK, I’m sold. However, I’d rather pay by bank transfer. Is this possible?
Of course! I can receive payment in (almost) any currency, so it will probably be a national bank transfer regardless of your location. Please send me an email Opens in new window with your company details and I’ll send you an invoice with your payment instructions. I will get started with the audit process (step 1 is the in-depth discovery session) as soon as I receive proof of payment.