Q1: How long does the audit process take?
The entire process typically takes 2-4 weeks, depending on when you’re able to schedule the meetings.
Q2: Can I implement the changes myself, or can you do it for me?
Absolutely! Many clients hire me to implement the recommended changes, but you’re free to take the report and make changes on your own or with your team.
Q3: What types of digital products do you audit?
I can audit websites, apps, and any other digital products. If it has a user interface, I can assess it.
Q4: Do you only audit sites/ products in English?
No! I am happy to audit in Spanish, Italian, and French. These are the languages I’m either bilingual or confident in. I don’t like to rely on Google translate to really understand the experience.
Q5: How do I know if this audit is right for my business?
If you have a digital product and want to an in-depth analysis that will remove invisible blocks and improve user experience, interface, messaging, and accessibility, all while bearing in mind the business's main goals: this audit is tailored for you.
I always start by finding out what YOUR goals are, and I look for the sweet spot where they meet your customer's. This is why this audit usually boosts conversions as well as customer satisfaction, while fostering great growth.
Q6: Will you share this audit online or with anyone else?
Absolutely not. This is strictly private and confidential – unless you want to use it as a case study, in which case I’ll probably ask you permission to do the same.
Q7: Why is this audit so expensive at €3875?
This is an in-depth, detailed analysis of many aspects of your business, from the angle of your business goals. I carry it out with the aim of uncovering opportunities: not just finding flaws. You will gain insights that might take you years to work out otherwise.
For this reason, the value that this audit provides is huge. It’s an investment, not an expense: in the future of your digital product, your brand, and your success.
You will not just achieve the resolution of issues on your website or product: this could bring forward the transformation of your entire digital presence, a way to catapult your business into its next stage of growth.
On the other hand, if you think this is overkill for your company and you don’t need this level of scrutiny, I have two other audit levels that are equally effective for you to check out.
Q8: OK, I’m sold. However, I’d rather pay by bank transfer. Is this possible?
Of course! I can receive payment in (almost) any currency, so it will probably be a national bank transfer regardless of your location. Please send me an email Opens in new window with your company details and I’ll send you an invoice with your payment instructions. I will get started with the audit process (step 1 is the in-depth discovery session) as soon as I receive proof of payment.